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PARTNER SERVICE MANAGER

Project Management
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Location: Ho Chi Minh City

KMS Technology, is a 9-year-old US company specialized in Software Outsourcing & Software Product Development. We offer two main service lines: Offshore Product Development and Independent Software Testing to clients ranging from start-ups to large technology companies. Besides providing excellent Software Outsourcing services, KMS has launched awesome products: QASymphony, Katalon Studio, Kobiton and there will be others to come.

Recently we launched new business line around Professional Services to help our software partners scale faster and more efficiently with our tool-based approach for new customers enablement, data transformation, migration, integration and intelligent reporting/dashboard development. We also aim to help companies in the region to leverage modern software in a better way.

With the cozy working environment, the great policies and benefits as well as the excellent leadership team, KMS has been building its team with more than 850 IT talents in Vietnam. Recently KMS was ranked as top 4 IT company and top 26 best place to work in Vietnam.

Job Description

This Brilliant job is best fitted for winning candidate who is looking for the Great benefits

  • Get immersed in exciting and dynamic front-row customer and partner facing experience
  • Become one among first key talented members in new fast-growing business of KMS family
  • Develop more well-rounded skillset to become much valuable for leadership role in IT industry
  • Enjoy the Slack time (on pilot) with 4 hours per week to develop personal well-being

Key Responsibility

  • Work with head of Partnership and our software partners in a fast pace manner to mine the work pipeline, prepare the proposal (with the support from pre-sale team) and follow up with contract signing
  • Manage project plan and team members to deliver the work in accordance with signed contracts
  • Work closely with Tools & Automation team to enhance the toolset for our services to gain better efficiency over the time
  • Shape skillset development roadmap and coordinate with HR L&D team to continuously develop our young and talented workforce in order to support our software partners effectively
  • Work with Direct Sales Executive and GM to shape the solution based on software provided by our partner for Asia market (optional)

Qualifications

  • Excellent in English communication, able to communicate and drive the conversations with software partners and end customers over the phone
  • Solid at building relationships with strong interpersonal skills
  • Solid track record of inspiring and nurturing young talents in the tea
  • Experienced in managing software development/testing or enterprise business solution projects
  • Ability to manage multiple engagements for from multiple software partners

Nice to have/plus

  • Background from BA and PM role is a big plus
  • Expertise in Data & Analytics, Digital Sales & Marketing and/or Modern Testing Practices
  • Experience with Professional Services (Implementation, Migration, Integration projects) for software products
  • Understanding/experience of Solution-based engagements
  • 5 years of experience in IT/Software industry
  • Overseas education and/or working experience

Additional Information

Perks you enjoy at KMS

  • Working in one of the Best Places to Work in Vietnam
  • Building large-scale & latest technology software products
  • Working & growing with Passionate & Talented Team
  • Attractive Salary and Benefits
  • Performance appraisal twice a year
  • Onsite opportunities: short-term and long-term assignments in U.S
  • Flexible working time
  • Various training on hot-trend technologies, best practices, and soft skills
  • Premium health care insurance for you and your loved ones
  • Company trip in every summer, big annual year-end party every year, team building, etc.
  • Fitness & sports activities: football, tennis, table-tennis, badminton, yoga, swimming…
  • Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,…
  • Free in-house entertainment facilities (foosball, ping pong, gym…), coffee (latte, cappuccino, espresso) and snack (instant noodles, cookies, candies…)

And much more, join us and let yourself explore other fantastic things!

Application Form

A resume will best introduce you to us.
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THANK YOU!

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