About Katalon
Katalon, Inc. is a software company that started with the mission of creating a test automation tool that is easy to learn, deploy, and helps accelerate the delivery of quality software. We offer a flexible platform for web, API, mobile, and desktop testing that fits teams and projects of any size, for any purposes: from creating tests, execution, reports to seamless integration with the CI/CD ecosystem. Since our first launch in 2015, we have experienced exponential growth, serving more than 65,000 companies of all sizes and earned high praise from leading industry analysts like Gartner and Capterra.
Leveraging the resources achievements, we are evolving Katalon into an intelligent software quality platform with exciting AI and ML capabilities. Our vision is to become the most popular software quality platform globally by providing indispensable testing tools for software teams of all sizes. We have already made significant investments in R&D and built a precise roadmap to achieve this vision. Now, we need you to join us!
At Katalon, we believe that, besides product innovation, employee development is the fundamental factor that fuels our growth. We relentlessly emphasize building Katalon as a Talent Hub, where your voice is heard, your ability is recognized, and your contribution is appreciated. Katalon is committed to each Katalian’s (the way we call ourselves) growth, learning, development, and his/her entire employment experience. We persistently promote a growth mindset, innovation, transparency, and commitment because we know that our vision is only achieved when our team members succeed.
Join Us to let you and your ideas thrive at Katalon!
About the position
Business Systems Administrators work on the configuration of Katalon's Salesforce.com instance and all packages, tools and integrations associated with it. They work with internal customers such as Sales, Marketing, Customer Success and Finance to gather requirements for improvement projects and then execute on those projects.
Responsibilities:
Support our internal customers by fielding questions, solving problems on the spot or routing them to who can solve in a timely manner.
Oversee the configuration and support of our suite of Sales Tools, being the go-to person for any questions or improvement ideas.
Build enhancements with Salesforce.com configuration such as workflow rules, validation rules, process builder and lightning components.
Expert knowledge on the use of Salesforce.com objects such as Accounts, Contacts, Leads, Opportunities and Quotes.
Jump in and own short range Sales efficiency projects, having real impact on Sales performance.
Key Qualifications:
Experience in a Sales Operations, Business Operations or Business Systems role.
Received, pursuing or willing to pursue the Salesforce.com Administrator certification.
An inclination towards communication, inclusion, and visibility.
Experience owning and driving a project from concept to production, including proposal, discussion, and execution.
Self-motivated and self-managing, with strong organizational skills.
Demonstrated ability to work collaboratively and across teams.
Experience working at a subscription based product company.
Bonus Points:
Experience with the Software Development Life Cycle, Source Control (Git), and Salesforce.com coding best practices.
Knowledge of at least one other non-Apex language such as Ruby on Rails, Java, Javascript, PHP or Python.
Salesforce.com App Builder, Architect or other advanced certifications.
Experience with billing systems such as Recurly and Zuora.
Experience with Quote to Cash or Configure, Price, Quote functionality.
Experience with Clearbit, DiscoverOrg, ZoomInfo, DataFox or similar data enrichment tools.
Experience working in an Agile team work environment.
Perks You'll Enjoy
And much more, join us and let yourself explore other fantastic things!
