Human Resources
Location: Ho Chi Minh City

Established in 2009, KMS Technology is a U.S.-based engineering and software services company with development centers in Vietnam. Over 11 years of operation, KMS Technology has been trusted by international clients for the superior quality of products and expertise of Vietnamese engineers. more

Established in 2009, KMS Technology is a U.S.-based engineering and services company with development centers in Vietnam. KMS Technology is trusted by international clients for the superior quality of products and expertise of Vietnamese engineers.

KMS builds and successfully launches its own software companies through its internal startup incubator, UpStar Labs. Most notable companies include QASymphonyKobitonKatalon, and Grove. Under the brand, KMS Solutions, the company serves the Asia Pacific region, offering technology solution consulting and bringing the most advanced and latest technologies to the Asian market. 

KMS is committed to making a long-lasting social impact by partnering with non-profit organizations that give disadvantaged students fair and better employment opportunities. The company regularly cooperates with universities, participates in IT training activities and specialized events, and sponsors scholarship programs in Vietnam. The company has received many prestigious industry awards, and has been named one of the greatest places to work in Vietnam, Asia, and the U.S. for many years in a row.

Job Description

The HRBP team plays a partnering role with the Business Units (BUs) and Departments to provide HR consultancy and solutions aligning with business/department strategy and objectives. Currently, we are looking for a new member who will work closely with HRBP to assist them in the HRBP procedural works. Taking this new role will give you a systematic view of most HR processes, while also giving you the opportunity to interact regularly and directly with employees, demonstrating your ability of excellent customer service.

Key Roles & Responsibilities

  • Understanding of HR processes & procedures, focus mainly on HRBP processes.
  • Understanding of BU structure in order to perform HRBP functions and interact with managers, employees.
  • Implement processes to facilitate HRBP services with high quality to employees including:

           - On-boarding process (from pre-onboarding date, onboarding date and follow up actions during the process)

           - Probation process (probation evaluation reminder, related actions after receiving the result)

           - Work permit process for expat

           - Global mobility process (visa application, guidance and procedures)

           - Offboarding process

  • Other operation tasks related to HRBP processes (PVI healthcare insurance, reimbursement, reporting...).
  • Create process documentation/workflows/guidance.
  • Measure the effectiveness of HRBP processes and services that apply, ensure certain working processes meet the standard.
  • Ensure employee concerns and requests related to HRBP processes applied are addressed suitably and correctly, make sure essential concerns and information to be updated/shared to HRBP right away.
  • Continuous improvement of current processes.


  • Bachelor of Arts is preferable.
  • Experienced in setting up/implementing working processes, procedures is a plus.
  • Experienced in HR/Admin/Customer services is a plus.
  • Have special interest in doing operation and procedural tasks.

Knowledge and Skills

  • Demonstrate a good mindset at customer services.
  • Demonstrate strong organizational skills, including time management and ability to prioritize and manage a range of tasks pro-actively.
  • Continuous improvement mindset.
  • Good communication skills both in English and Vietnamese.
  • Research and data collection skills.
  • Demonstrate ability to work independently and as part of a team to achieve team goals.
  • Ability to keep deadlines, reliability, and precision.
  • Highly motivated, self-directed.
  • Knowledge about HR practices and processes preferred.
  • Experience using IT systems which support the HRBP process (LMS, HRIS,…) is a plus.
  • Good at using MS Office, in particular, MS Excel.

Additional Information

Perks you Enjoy at KMS

  • Working in one of the Best Places to Work in Vietnam
  • Building large-scale & latest technology software products
  • Working & Developing with Passionate & Talented Team
  • Attractive Salary and Benefits
  • Flexible working time
  • Premium health care insurance for you and your loved ones
  • Company trip in every summer, big annual year-end party every year, team building, etc.
  • Fitness & sports activities: football, tennis, table-tennis, badminton, yoga, swimming…
  • Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,…
  • Free in-house entertainment facilities (football, ping pong, boxing, gym…), coffee (latte, cappuccino, espresso) and snack (instant noodles, cookies, candies…)

And much more, join us and let yourself explore other fantastic things!

Application Form

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