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Senior Admin Executive (Workplace Experience)

Full-time

Ho Chi Minh City

Administrative

June 6, 2023

Hybrid work

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KMS was established in 2009 as a U.S.-based software development & consulting company with development centers in Vietnam. Over 13 years of operation, we have been trusted globally for the superlative quality of software services, products, technology solutions and engineers' expertise.

  • KMS Technology focuses on custom software development and a wide variety of consulting services
  • KMS Healthcare specialises in the healthcare industry, provides a unique blend of consultative healthcare technology solutions backed by the power of full lifecycle development support
  • KMS Solutions serves the Asia Pacific region, bringing the world's innovative technologies to help organizations achieve their business goals through world-class digital capabilities and fit-for-purpose solutions

Besides providing services, KMS builds and successfully launches its own software companies through its internal startup incubator, KMS Labs. The most notable companies with millions of users worldwide include QASymphony, Kobiton, Katalon, Grove, and Visily.

KMS is committed to providing tangible contributions and long-lasting impacts to the communities through leveraging our IT expertise. The company has also been recognized by prestigious industry awards as a great workplace in Vietnam, Asia, and the U.S. for many years in a row.

Responsibilities

  • Manage the delivery of high-quality workplace soft services including but not restricted to workplace well-being, workplace auditing, Flexiwork (hybrid working model), office setup & development, legal affairs, expat relocating, business domestic/overseas trip arrangements; foreign visitors hosting, and in-house engagement activities.
  • Act as Administrative Business Partner to KMS entity(s) to provide dedicated workplace soft services at full scope and be the point of contact for workplace day-to-day operations feedback or matters.
  • Coordinates with the IT Apps team to determine and brief new as well as develop, enhance, and/or maintain technology tools for Admin operations.
  • Understand & implement relevant processes and procedures to make sure all assigned tasks are undertaken with high consistency & standards.
  • Pilot and develop new and innovative ways to improve workplace service experience. Work collaboratively with cross-functional partners, team members and stakeholders to support the delivery of service excellence, continuously evaluating existing processes and systems to identify areas of improvement.
  • Serve as the window for employees in sharing their feedback and challenges relating to the workplace in order to address their needs and issues in a timely manner.
  • Take on occasional stretch assignments, initiatives, projects, and engagement activities (partner with HR) to support on an ad-hoc basis.
  • Advise Line Manager on planning to ensure the team goals are met.
  • Other duties as may be requested by the Line Manager.

Qualifications

  • At least 03 years of working in the Administration field in high-tech and/or international/multinational working environments. Experienced in managing small-scale projects from pre-planning to execution is preferred.
  • Demonstrated ability to work independently and as part of a team to achieve group goals.
  • Demonstrated strong organizational skills, including time management and the ability to prioritize and manage a range of tasks proactively.
  • Demonstrated good logical thinking and problem-solving skills.
  • Demonstrated mindset and experience in consistently enhancing, innovating, and bringing new ideas to the table – both strategic and areas of execution.
  • High availability for urgent 24/7 requests and the ability to work with people in different time zones.
  • Well-developed interpersonal skills, including negotiation, liaison, and excellent communication with all levels across the organization in both written and oral in English and Vietnamese.
  • Technologically savvy with the ability to quickly accommodate new applications and tools.
  • High-level technical computer skills with Google Suite and/or MS Office Suite. Experienced with Mailchimp and/or Canva is preferred.
  • Experience in organizing engagement activities for employees is a plus.
  • Can-do attitude with a strong customer service mindset.
  • Possess high integrity and strong business ethics.
  • Willing to learn and self-development.
  • Bachelor's Degree in Economics, Business Administration or equivalent qualification is preferred.

Benefits and Perks

Perks you Enjoy at KMS

  • Working in one of the Best Places to Work in Vietnam
  • Working & growing with Passionate & Talented Team
  • Attractive Salary and Benefits
  • Performance appraisal twice a year
  • Flexible working time
  • Premium health care insurance for you and your loved ones
  • Company trip in every summer, big annual year-end party every year, team building, etc.
  • Fitness & sports activities: football, tennis, table-tennis, badminton, yoga, swimming…
  • Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,…
  • Free in-house entertainment facilities (football, ping pong, boxing, gym…), coffee (latte, cappuccino, espresso) and snack (instant noodles, cookies, candies…)

And much more, join us and let yourself explore other fantastic things!

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