Location: Ho Chi Minh City

KMS is a 10-year-old Global Technology company specialized in Software Outsourcing, Software Product Development, IT Solutions & Consulting. Besides providing excellent Technology Consulting & Services, KMS has launched some awesome global products: QASymphonyKatalon StudioKobitonSprynkl and there will be others to come. more

Job Description

As a part of our Engineering team & Global Implementation Services team under KMS Solutions, these positions are designed to take the key responsibilities & chances as below:     

  • Actively participate in the delivery and implementation of Informatics products and services by understanding customer requirements and demands and thoroughly investigating technical issues to ensure successful resolution.
  • Communicate effectively between customers, consultants, partners and the Services Management in a timely manner.
  • On time delivery against project and technical support plans ensuring customer satisfaction.
  • Troubleshoot problems with Informatics software and solutions, reproduce difficult issues and develop workarounds and solutions where appropriate, sharing findings Work with other consultants to develop skills to lead project deliverables
  • Attain technical knowledge to deliver standard and customized training courses to customers, and staff.
  • Requirements analysis and documentation.
  • System design and documentation.
  • System configuration.
  • Testing and validation of configured systems.
  • Product/client support, both remotely by phone and email as well as on-site as and when required.
  • System training for users.
  • Maintain product and industry knowledge.


Key requirements:

  • Solid computer programming skills: .NET, C#
  • Good spoken and written English
  • At least 03 years of experience, depends on how fast of your learning and developing your capability  
  • Available to travel up to 50% of your working time over any one-year period.
  • Have a valid passport and be prepared to travel widely.
  • Strong customer focus.
  • Ability to work to set deadlines.
  • Ability to set and meet expectations.
  • Able to work as part of a team and be self-motivated.
  • Well organized with an ability to prioritize work
  • Good research, negotiation and problem-solving skills.
  • Strong written and oral communication skills.
  • Strong interpersonal skills.
  • Strong organizational skills.

Nice to have:

  • Understanding of Computer System Validation processes
  • Understanding of the use of IT within the laboratory environment
  • Knowledge of the pharmaceutical life science industries
  • Experienced in Laboratory Informatics, for example in
    • LIMS (preferred)
    • ELN
    • SDMS
  • Instrument Integration
  • Project Management experience
  • Recent higher degree graduates with a scientific and/or IT background and relevant work experience.

Additional Information

Perks You'll Enjoy at KMS

  • Working in one of the Best Places to Work in Vietnam
  • Building large-scale & global software products
  • Working & growing with Passionate & Talented Team
  • Diverse careers opportunities with Software Outsourcing, Software Product Development, IT Solutions & Consulting
  • Attractive Salary and Benefits
  • Performance appraisals every year
  • Onsite opportunities: short-term and long-term assignments in North America (U.S, Canada), Europe, Asia.
  • Flexible working time
  • Various training on hot-trend technologies, best practices and soft skills
  • Premium healthcare insurance for you and your loved ones
  • Company trip, big annual year-end party every year, team building, etc.
  • Fitness & sport activities: football, tennis, table-tennis, badminton, yoga, swimming…
  • Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,…
  • Free in-house entertainment facilities (foosball, ping pong, gym…), coffee (latte, cappuccino, espresso) and snack (instant noodles, cookies, candies…)

And much more, join us and let yourself explore other fantastic things!

Application Form

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