About Katalon
Katalon, Inc. is a software company that started with the mission of creating a test automation tool that is easy to learn, deploy, and helps accelerate the delivery of quality software. We offer a flexible platform for web, API, mobile, and desktop testing that fits teams and projects of any size, for any purposes: from creating tests, execution, reports to seamless integration with the CI/CD ecosystem. Since our first launch in 2015, we have experienced exponential growth, serving more than 65,000 companies of all sizes and earned high praise from leading industry analysts like Gartner and Capterra.
Leveraging the resources achievements, we are evolving Katalon into an intelligent software quality platform with exciting AI and ML capabilities. Our vision is to become the most popular software quality platform globally by providing indispensable testing tools for software teams of all sizes. We have already made significant investments in R&D and built a precise roadmap to achieve this vision. Now, we need you to join us!
At Katalon, we believe that, besides product innovation, employee development is the fundamental factor that fuels our growth. We relentlessly emphasize building Katalon as a Talent Hub, where your voice is heard, your ability is recognized, and your contribution is appreciated. Katalon is committed to each Katalian’s (the way we call ourselves) growth, learning, development, and his/her entire employment experience. We persistently promote a growth mindset, innovation, transparency, and commitment because we know that our vision is only achieved when our team members succeed.
Join Us to let you and your ideas thrive at Katalon!
Responsibility/Challenge/Opportunity:
Ensure the company IT environment is always clean and clear with maximum uptime.
Implement and maintain Networking services, server hardware and Microsoft windows, applications.
Self-study and self-research to solve problems quickly and provide the best IT solutions.
Day to day operations in monitoring internet and intranet connectives, security threats, support users in using IT applications, networking.
Key Requirements:
Clear understanding of corporate IT environment, software and operating systems
Quickly identify/resolve the issue in company environment and end user sides
Good communication skills to work with end users
The ability to work well in a team
Knowledge in corporate IT environment architecture and computer
Strong knowledge and experience in TCP/IP LAN, WAN, and WIFI network
Good knowledge about Network Security and Network troubleshooting
Good knowledge and experience in macOS and Windows environment
Have knowledge about ISO27001
Good communication skills in both English and Vietnamese
Mandatory:
At least 2 years experiences on IT Help-desk
Nice to have/plus:
AWS certificates
Perks You'll Enjoy
And much more, join us and let yourself explore other fantastic things!
