Careers

Senior IT Business Analyst

Full-time

Ho Chi Minh City

Engineering

December 17, 2024

Hybrid work

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KMS Technology was established in 2009 as a U.S.-based software services company. With development centers in Vietnam and Mexico, we have been trusted globally for the superlative quality of our software consulting & development services, technology solutions, and engineers' expertise. We pride ourselves on creating brilliant solutions for our clients by leveraging deep expertise, advanced technologies, and delivery excellence for a shared success where everyone can reach their fullest potential. With three Business Lines:

  • KMS Software: Leverage software domain expertise to help clients make better business decisions in technology platforms, increase speed-to-market, and gain critical development support through innovative technology solutions.
  • KMS Solutions: Empower BFSI businesses to embrace the digital finance revolution and expedite clients’ journey towards complete digitalization, technology consulting, data analytics, software development, and software quality.
  • KMS Healthcare: Build transformative next-gen technologies to solve healthcare’s most challenging problems, providing innovative tools and expertise to providers, payers, life sciences, and medical technology vendors.

Responsibilities

  • Lead, shape, and facilitate analysis and feasibility work with stakeholders for emerging change initiatives to build the business case for project activity
  • Establish and maintain professional and consultative relationships with customers
  • Assess the client’s business needs and business processes (current and future);
  • Interview the domain experts at the client company to capture all relevant domain knowledge
  • Conduct market research
  • Document the client’s business requirements in detail, (requirement specifications) with all assumptions and caveats included
  • Define quality attributes, external interfaces, constraints, and other non-functional requirements
  • Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards
  • Maintain expertise and knowledge of the business domain, technologies, and solutions
  • Participate in peer reviews and inspections of requirements documents
  • Participate in peer reviews of work products derived from requirements and specifications to ensure that the requirements were interpreted correctly
  • Serve as an internal point of contact for the development team whenever requirements need clarification

Qualifications

  • At least 05 years of experience in business analysis, IT background
  • Excellence in English communication skills (speaking, listening, reading and writing)
  • Possess basic & Discrete knowledge and perform basic requirement gathering/management work mostly independently and require supervision for more complex work
  • Solid understanding and knowledge of software development process, especially software requirement analysis
  • Proficiency in understanding and using BA design tools including Figma-UI/UX, Visio, Miro, etc.
  • Good listening and interviewing skills to understand a customer’s business environment and processes
  • Ability to document business requirements in an accurate, unambiguous and concise format
  • Good UI/UX knowledge/experience
  • Good presentation and client relation skills
  • Good organizational, analytical, as well as oral and written communication skills;
  • Aptitude to learn and understand new and emerging technologies
  • Experience in Agile environment or Scrum Master is a plus

Benefits and Perks

Perks You'll Enjoy 

  • Working in one of the Best Places to Work in Vietnam
  • Building large-scale & global software products
  • Working & growing with Passionate & Talented Team
  • Diverse careers opportunities with Software Outsourcing, Software Product Development, IT Solutions & Consulting
  • Attractive Salary and Benefits
  • Two performance appraisals every year
  • Onsite opportunities: short-term and long-term assignments in North American (U.S, Canada), Europe, Asia.
  • Flexible working time
  • Various training on hot-trend technologies, best practices and soft skills
  • Premium healthcare insurance for you and your loved ones
  • Company trip, big annual year-end party every year, team building, etc.
  • Fitness & sports activities: football, tennis, table tennis, badminton, yoga, swimming…
  • Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,…
  • Free in-house entertainment facilities (foosball, ping pong, gym…), coffee, and snack (instant noodles, cookies, candies…)

And much more, join us and let yourself explore other fantastic things!

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